Live Chat

Our Live Chat tool allows you to find the answers to any questions you have regarding our products and your order, by connecting you to a member of the Fencestore team. Simply click the chat icon to open the green chat window in the bottom right hand corner of the screen and somebody will be waiting to help.

Please note, our live chat tool is available Monday - Thursday between 8am and 6pm, Friday between 8am and 5pm, Saturday between 8.30am and 2pm and Sunday between 8.30am and 12.30pm.

If you click on our live chat icons out of office hours we offer an offline messaging facility which enables us to pick up your queries as soon as we are back in the office.

Alternatively, you can give us a call on 0333 003 0519. Our phone lines are open from Monday to Thursday from 8am until 6pm, Friday 8am until 5pm and Saturday 8:30am until 2:00pm. Sunday and Bank Holidays 8:30am until 12:30pm, or email us: