COVID-19 Special Measures: Due to unprecedented demand, your delivery may take slightly longer than normal.
Please only contact us to chase delivery if you are nearing the end of your lead time and a delivery date has not been confirmed. More delivery details here.

Live Chat

Our Live Chat tool allows you to find the answers to any questions you have regarding our products and your order, by connecting you to a member of the Fencestore team. Simply click the on the green 'Live Chat - Ask a Question' icon in the bottom left hand corner of the screen and somebody will be waiting to help.

Please note, our live chat tool is available between 8:00am and 5.00pm Monday - Friday, between 8:30am and 2pm on Saturday and are unavailable on Sundays. Our Bank Holiday opening hours are 8:30am until 12:30pm.

If you click on our live chat icons out of office hours we offer an offline messaging facility which enables us to pick up your queries as soon as we are back in the office.

Alternatively, you can give us a call on 0333 003 0519. Our phone lines are open between 8:00am and 5.00pm Monday - Friday. Our weekend lines are open between 8:30am and 2pm on Saturday and are closed on Sundays. Our Bank Holiday phone line opening hours are 8:30am until 12:30pm.

Or email us on one of the below: