Privacy

Commitment

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service.

Email

You will only receive emails from us by consent, of which may include; (1) order confirmations - as part of our automated shopping process, (2) newsletters - where you have subscribed to their receipt, (3) an email reply - in response to a general or sales enquiry received by us in an email format from you, (4) a sales invoice - as part of the transactional process and (5) a service information update - to provide valid information to you in respect to a current order. We do not send marketing emails to non-customer, personal email addresses (‘spam’).

Marketing

We will provide you with the means of declining any future newsletters or marketing email, by the inclusion of an automated 'unsubscribe' option upon each newsletter. As mentioned above, you will only receive newsletters if you subscribe. We do not send marketing emails to non-customer, personal email addresses (‘spam’).

Data Collection

To enable us to service your enquiries and your custom, the following data may be collected: your name, address, telephone number, email address and credit/debit card details. We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

Shopping

We may use technology to track the patterns of behavior of visitors to our site. To enable our shopping facility to function, this site utilizes both 'Java' and 'Cookies' in its operation. You can usually modify your browser to limit 'Java' use, however by doing so our shopping functions will be impeded. 'Cookies' are used to collect information to identify you as a shopper upon our web site, although again you can modify your browser settings to limit their use.

If you have any questions or comments about privacy, please contact us.