Privacy Policy
The privacy of our visitors to fencestore.co.uk is very important to us.
Our Commitment
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service.
At fencestore.co.uk, we recognize that privacy of your personal information is important. Here is information on what types of personal information we receive and collect when you use and visit fencestore.co.uk, and how we safeguard your information. We never sell your personal information to third parties.
You will only receive emails from us by consent, of which will include; (1) order confirmations - as part of our automated shopping process, (2) newsletters - where you have subscribed to their receipt, (3) an email reply - in response to a general or sales enquiry received by us in an email format from you, and (4) order update - to provide valid information to you in respect to a current order. We do not send marketing emails to non-customer, personal email addresses ('spam').
Marketing
We will provide you with the means of declining any future newsletters or marketing email, by the inclusion of an automated 'unsubscribe' option upon each newsletter. As mentioned above, you will only receive newsletters if you subscribe. We do not send marketing emails to non-customer, personal email addresses ('spam').
Data Collection
To enable us to service your enquiries and your custom, the following data may be collected: your name, address, telephone number, email address and credit/debit card details. We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
Shopping
We may use technology to track the patterns of behaviour of visitors to our site. To enable our shopping facility to function, this site utilises both 'JavaScript' and 'Cookies' in its operation. You can usually modify your browser to limit 'JavaScript' use, however by doing so our shopping functions will be impeded. 'Cookies' are used to collect information to identify you as a shopper upon our web site, although again you can modify your browser settings to limit their use.
If you have any questions or comments about privacy, please contact us.
Log Files
As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or BT Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.
Cookies and Web Beacons
We do use cookies to store information, such as your personal preferences when you visit our site. This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as forums.
We might also use third party advertisements on fencestore.co.uk. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes (showing London real estate ads to someone in London, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).
DoubleClick DART Cookies
We also may use DART cookies for ad serving through Google's DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests ("interest based targeting"). The ads served will be targeted based on your previous browsing history (For example, if you have been viewing sites about visiting London, you may see London hotel advertisements when viewing a non-related site, such as on a site about hockey). DART uses "non personally identifiable information". It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers. You can opt-out of this ad serving on all sites using this advertising by visiting www.doubleclick.com/privacy/dart_adserving.aspx
You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts.
Deleting cookies does not mean you are permanently opted out of any advertising program. Unless you have settings that disallow cookies, the next time you visit a site running the advertisements, a new cookie will be added.
